Last updated: 13 July 2026
14-calendar-day refund window
Customers may request a refund within 14 calendar days of the transaction date. The request must be submitted within this 14-day period.
How to request a refund
Use the “View receipt” link in your Paddle transaction confirmation email and select the refund option, or visit paddle.net and choose “Request refund”.
Refund processing
Refunds are handled by Paddle and returned to the original payment method where possible. The time required for the refunded amount to appear may depend on the payment provider or financial institution.
Access after a refund
When a purchase is refunded, access to the refunded digital product ends.
Need assistance?
For help locating your transaction or submitting a request, email support@businessmind.store. We normally respond within two business days.